COVID NOTICE

It’s great to welcome you back! Now we are able to reopen, the safety of our customers and staff will be our key priority, so the way we are operating our Waterpark this year is a little different.

You can be assured we will be adhering to all government safety advice, and have been working hard to put in place new systems which mean you will be able to visit safely.  All of our staff have been trained according to Covid-19 guidelines and we have incorporated regular intensive cleaning sessions into our timetable.

When visiting the Waterpark you will need to wear a face covering in reception areas, changing rooms, toilets and circulation areas. You won’t need to wear one while swimming and riding the slides or whilst seated in any of our cafe areas.
 
We will, of course, continue to enforce social distancing measures and extensive cleaning throughout all of our facilities.
 
Thank you for playing your part in keeping everyone safe.
 

Please note all sessions will need to be booked online and you will not be able to attend without pre-booking.

No refunds will be made for missed sessions.  Where there is a legitimate reason for not attending a session, a credit will be made to be used at one of our Denbighshire Leisure Ltd facilities.

We will be running both 2.5 hour and 1 hour sessions, as well as Parent and Toddler Play and monthly Accessible Friendly sessions designed  for visitors with additional needs and their families.

You can enter the Waterpark via the main entrance for SC2. When you arrive a member of staff will meet and check you in.

For your comfort and safety, hand sanitisers will be available at the entrance and positioned around the Waterpark.

Please use contactless payment where possible.  When you place an order for food, a member of staff will give you a pager and explain where to collect your food.  Discounts are available for Waterpark customers who purchase food in advance when making a booking.

Toilets are available to customers and we ask that people respect social distancing when using these facilities.

Please play your part in keeping us all safe by following our social distancing signage and any safety messages given by our staff.  Signage will be in place to remind customers when queuing for slides and other features.

Please remember if you have any symptoms of COVID-19 please do not book a visit to the Waterpark

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