Accessible facilities within SC2
Upon arrival to SC2 there are disabled parking spaces available to use and wheel chair access leading to the entrance.
Our reception desk is designed to be accessible for everyone and has a lower level to accommodate those with wheelchairs.
In our Changing Village we have two disability changing rooms all with an individual shower and toilet facilities. Our specialist changing areas have a changing bed, track Hoist and accessible sinks that can be lowered and raised electronically.
Within the changing village we have 38 cubicles with 17 suitable for those who need extra space or want to change as a family.
We have accessible lockers available which are larger than our standard lockers and have space underneath to assist wheelchair users.
If you require any assistance, we have two changing room assistants who will be able to help with any additional support.
Upon entrance to the Waterpark, the water levels from 0 – 0.9m as a gradient. There are steps for entering or exiting the deeper part of the pool.
There is a pool hoist available for use within the waterpark, please speak to a member of our friendly team who will be able to assist.
The Outdoor Splash Pad
During the Summer months we will be opening the outside Splash Pad. This can be entered via poolside which is ramped to allow wheel chair access. We also have disabled toilet facilities on the outdoor Splash Pad.
We understand that some users find queuing unsettling. Therefore, we advise you book online which will reduce queuing times. You are welcome to relax in the Rainforest Diner while other members of your party checks in.
If you would like to view the facilities before visiting SC2 please call us on 01745 777562 and we would be happy to accommodate you.
Autism friendly sessions
We understand as SC2 that a busy, loud environment might be unsettling for some swimmers with Autism, therefore we now have introduced an autism friendly session with carers swimming for free. These sessions include reduced background noise, limited tannoy announcements, limited numbers in the pool and only turning on selected features and slides.